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Privacy Policy
At Oceanside Appliance Service, your privacy and trust matter deeply to us. We understand that when you invite us into your home to repair your appliances, you're sharing more than just access to your refrigerator or washing machine—you're sharing personal information that deserves respect and protection.
How We Collect and Use Your Information
Transparency is the foundation of trust. This Privacy Policy explains in clear, straightforward terms how Oceanside Appliance Service ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website or use our appliance repair services. We believe you have the right to understand exactly what happens with your data, and we're committed to handling it with the utmost care and responsibility.
Personal Information
When you schedule a service appointment or contact us for information, we collect essential details to serve you effectively. This includes your name, email address, phone number, and service address. We also gather information about your appliances and repair needs to ensure our technicians arrive prepared with the right tools and parts.
Technical Information
Like most modern websites, we automatically collect certain technical data when you visit our site. This includes your IP address, browser type, device information, and website usage patterns. This data helps us understand how visitors interact with our site and identify areas for improvement in functionality and user experience.
Cookies & Tracking
We use small data files called cookies to enhance your browsing experience and remember your preferences. These cookies help our website function smoothly, remember your language preferences, and allow us to analyze which pages are most helpful to our visitors. You can control cookie settings through your browser at any time.
How We Put Your Information to Work
Every piece of information we collect serves a specific, legitimate purpose in delivering exceptional appliance repair service. We use your personal data to schedule and manage service appointments, ensuring our technicians arrive at the right location at the agreed-upon time. Your contact information allows us to respond promptly to inquiries, provide service updates, and communicate any scheduling changes that may arise.
Beyond basic service delivery, we analyze website usage data to continuously improve our online experience. This helps us identify which information is most valuable to our customers and where we can make navigation easier. With your explicit consent, we may also send promotional emails featuring special offers, maintenance tips, and seasonal service reminders. However, we respect your inbox—you can unsubscribe from marketing communications at any time with a single click, and this will never affect the service-related communications necessary for your appointments.
Data Protection and Sharing Practices
Our Commitment to Security
Protecting your personal information isn't just a legal obligation—it's a core value at Oceanside Appliance Service. We implement reasonable and industry-standard security measures designed to safeguard your data from unauthorized access, alteration, disclosure, or destruction. Our systems employ encryption technologies, secure servers, and regular security audits to maintain the integrity of your information.
While we take extensive precautions, we also believe in being honest: no method of electronic transmission or storage is 100% secure. We continuously monitor emerging threats and update our security protocols accordingly, but we encourage you to take personal precautions as well, such as using strong passwords and being cautious about sharing sensitive information online.
Who We Share Information With
Your privacy is not for sale. We want to be crystal clear: Oceanside Appliance Service does not sell, rent, or trade your personal information to third parties for their marketing purposes. Period. Your data stays within our trusted circle of service delivery.
However, running a professional appliance repair service sometimes requires limited, purposeful sharing with trusted partners. We may share necessary information with service providers who help us operate our business—such as appointment scheduling platforms, payment processors, or cloud storage providers. These partners are contractually bound to protect your information and use it only for the specific services they provide to us.

Legal Compliance: In rare circumstances, we may be required to disclose personal information to comply with legal obligations, respond to valid legal processes (such as court orders or subpoenas), protect our rights and property, or ensure the safety of our customers, employees, or the public. We will only share the minimum information necessary in such situations.
Your Privacy Rights and Contact Information
You are in control of your personal information. At Oceanside Appliance Service, we believe data privacy is a fundamental right, not a privilege. You have several important rights regarding the personal information we hold about you, and we're committed to honoring these rights promptly and completely.
Access Your Data
You have the right to request a copy of the personal information we maintain about you. We'll provide this information in a clear, accessible format within a reasonable timeframe, typically within 30 days of your request.
Correct Inaccuracies
If any of your personal information is inaccurate or outdated, you have the right to request corrections. Simply contact us with the updated information, and we'll make the necessary changes promptly to ensure our records reflect accurate data.
Request Deletion
You can request that we delete your personal information, subject to certain legal limitations. We'll honor deletion requests unless we're required to retain certain information for legal, regulatory, or legitimate business purposes such as completing ongoing service obligations.
Opt Out of Marketing
You can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in any marketing message or by contacting us directly. This won't affect essential service-related communications about your scheduled appointments.
Policy Updates and Changes
As our business evolves and privacy regulations change, we may update this Privacy Policy from time to time. When we make significant changes, we'll post the updated policy on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we're protecting your information. For material changes that substantially affect your rights, we may provide additional notification through email or prominent website notices.
Get in Touch
Questions, concerns, or requests regarding your privacy? We're here to help. Our team is committed to addressing your privacy inquiries promptly and thoroughly. Whether you want to exercise your data rights, understand our practices in more detail, or simply have a question about this policy, please don't hesitate to reach out.
Oceanside Appliance Service
Email: ​oceansidesca@gmail.com​
Phone: ​+1 (250) 580-8200​
Effective Date: November 2 2025
This Privacy Policy represents our commitment to protecting your personal information and maintaining your trust. Thank you for choosing Oceanside Appliance Service for your appliance repair needs. We look forward to serving you with professionalism, expertise, and respect for your privacy.